• Installation and reinstallation of operating systems and end-user devices.
• Providing technical support to employees in resolving issues with laptops, printers, and telecommunication devices.
• Administration and maintenance of computers and mobile devices.
• Procurement and preparation of new hardware.
• Maintaining and managing the hardware inventory.
• Recommending hardware and software purchases (with potential responsibility for procurement in the future).
• Future involvement in Microsoft Azure administration and access management.
• Monitoring the availability and performance of the IT infrastructure (servers, network, printing, and telecommunication systems).
• Administration, configuration, and maintenance of network infrastructure (switches, routers, and UniFi Wi-Fi).
• Managing and resolving IT incidents and service requests via the ticketing system, including escalating complex issues.
• Performing data backups and regularly testing backup and recovery procedures.
• Managing user accounts and access permissions (Active Directory / Microsoft Entra ID (Azure AD), Microsoft 365, and Intune).
• Installing, configuring, and maintaining Linux (Debian) servers and related services.
• Creating, maintaining, and updating IT documentation, including network topology, configurations, and operational procedures.
• Collaborating with external vendors, including ISPs, hardware service providers, and cloud providers.
• Participating in IT infrastructure development and migration projects (e.g., Microsoft Azure and Microsoft 365 migrations).
• Supporting IT security by implementing basic security policies, managing patches, and implementing endpoint protection.

• Technical knowledge of PC hardware components, including basic PC troubleshooting and repair, as well as home network setup and maintenance.
• Basic knowledge of computer network configuration.
• Experience with Microsoft Azure administration, including user and email account management.
• Experience with Microsoft 365 administration, including user account management.
• Experience with Microsoft Intune (MDM).
• Experience supporting Apple devices and the Apple ecosystem.
• Experience with Layer 2 (L2) networking.
• Experience with UniFi networking equipment.
• Experience with 3D printers (optional).
• Experience in maintaining and managing hardware inventory.
• Experience with Linux (Debian), preferably at a system administration level (e.g., package installation, network configuration, and system maintenance).
• Basic knowledge of IT infrastructure monitoring tools (e.g., Zabbix, PRTG, or similar) is an advantage.
• Basic knowledge of virtualization technologies (e.g., Hyper-V, VMware, or Proxmox) is an advantage.
• Experience with Active Directory and Windows domain administration is an advantage.

19 EUR per hour