Touch4Health Powered by BigHeart

Calendar for Appointment Scheduling

BigHeart includes a robust calendar module for scheduling, onboarding, and engagement of patient flows.

Main features:

• Scheduling a telehealth visit
• Call scheduling
• Rescheduling and advanced editing of scheduled visits
• See the availability of team members
• Multiple time zones for easier comparison and better scheduling
• Managing requests directly from the calendar
• Reminders

EHR (Electronic Health Records)

EHR ensures that care teams have real-time access to patient data, enabling faster and more informed decision-making. The portal includes patient identity matching and verification, which prevents duplicates and links records across payer, provider, and device ecosystems.

Main features:

• Patient Records Management: Demographics, history, medications, allergies, etc.
• Clinical Workflows: Templates and workflows for charting, orders, care plans, and documentation, including to-dos for medical staff to cover procedures properly
• Interoperability (FHIR/HL7): Secure data exchange with external systems, hospitals, insurers, and HIEs via FHIR/HL7 standards
• Patient Portal: Access to personal health records, test results, appointment requests, and secure messaging
• Clinical Decision Support (CDS): Alerts, reminders, evidence-based guidelines embedded in clinical workflows
• Lab & Imaging Integration: Integration with labs and imaging centers to receive and review results digitally
• Billing & Coding Integration: Fully automated billing, ICD-10 coding, claims submission, and insurance processing. Staff can check the current billing anytime during the month
• Audit & Compliance Tracking: Logs, audit trails, and compliance reporting (GDPR, etc.).

Remote Patient Monitoring 

The system combines secure video visits, remote health tracking, automated data sharing, and group health sessions, allowing patients to stay connected, reduce unnecessary clinic visits, and receive timely support from anywhere. We have also integrated certified medical devices to enable real-time remote care and continuous patient monitoring.

Main features:

• Patient Dashboard: Visual representation of the patient’s health data trends, alerts, and compliance
• Real-Time Data Capture: Continuous or scheduled capture of vital signs and biometric data from patient devices
• Syncing with medical devices (e.g., digital stethoscopes, BP monitors, glucose meters, pulse oximeters, otoscopes) during consultations
• Reimbursement tracking: Documentation and tracking for RPM-related CPT codes and insurance reimbursement workflows
• Care Team Collaboration: Secure messaging, care notes, and task assignments among care team members
• Alerts & Notifications: Threshold-based alerts to care teams for abnormal readings or device issues
• Patient Engagement Tools: Reminders, education materials, surveys, and self-reporting tools for patients
• Analytics & Reporting: Population health management, predictive analytics, and custom reporting dashboards
• Seamless data sharing with EHR systems for holistic patient records
• Integrations with Withings, OneTouch, and Dexcom

Telehealth

Patients can connect with licensed healthcare providers, access online consultations, utilize health monitoring tools, process payments, and engage in secure interactions, all within a single telemedicine app. BigHeart is trusted by over 1 million patients.

Main features:

• Secure, compliant video/audio calls through BigMarker between patients and healthcare providers
• Patients can view appointments and communicate with providers
• 45+ Forms for medical and mental health, including SOAP notes
• Multi-provider Support: Group sessions, specialist referrals, or multi-disciplinary team consultations
• Payment processing
• On-demand interpreter services or multilingual support.
• Data encryption and audit logs

Our BigHeart platform utilizes small building blocks, enabling us to develop and maintain complex software solutions more quickly and efficiently. 

The collection of advanced and secure modules gives us a head start in delivering digital products in healthcare. When you request the development of any system, we don't have to spend as much time on technical solutions. Instead, we focus more on your unique business requirements and fine-tune your digital product.