AI & Automation Insights

Expert perspectives on applying AI and automation to real products, processes and decisions.

Fresh Insights

What Is a Patient Engagement Platform by Touch4IT

What Is a Patient Engagement Platform? Why Most Digital Health Solutions Fail Without One

Healthcare & Pharma

Must-reads

Aisha Rahim on how health insurers evaluate and govern AI by Touch4IT

Aisha Rahim on how health insurers evaluate and govern AI (Johns Hopkins Health Plans)

Healthcare & Pharma

Why DORA Changes Infrastructure Decisions for Financial Institutions

Why DORA Changes Infrastructure Decisions for Financial Institutions

T4 AI Assistant by Touch4IT

An Internal AI Assistant That Answers From Your Own Company Data

Healthcare & Pharma

Europe’s Technological Sovereignty and the Role of Private Cloud Infrastructure

Europe’s Technological Sovereignty and the Role of Private Cloud Infrastructure

Inside Our Infrastructure: Touch4IT Private Cloud & AWS, Google Cloud, Azure, Tencent

Inside Our Infrastructure: Touch4IT Private Cloud & AWS, Google Cloud, Azure, Tencent

Healthcare & Pharma

Browse the latest articles, podcasts, guides and reports on AI & Automation.

How US Healthcare Claims Processing Works: From Patient Visit to Payment by Touch4IT

How US Healthcare Claims Processing Works: From Patient Visit to Payment

Healthcare & Pharma

How AI Is Changing the Work of Product Designers by Touch4IT

How AI Is Changing the Work of Product Designers

Defense & Space

Aisha Rahim on how health insurers evaluate and govern AI by Touch4IT

Aisha Rahim on how health insurers evaluate and govern AI (Johns Hopkins Health Plans)

Healthcare & Pharma

Why Healthcare Engagement Is More Than SMS Reminders by Touch4IT

Why Healthcare Engagement Is More Than SMS Reminders

Healthcare & Pharma

Accessibility in 2026: More Than Just Following Rules by Touch4IT

Accessibility in 2026: More Than Just Following Rules

Healthcare Engagement Is an Engineering Problem, Not a Marketing Problem by Touch4IT

Healthcare Engagement Is an Engineering Problem, Not a Marketing Problem

Healthcare & Pharma

The 5 Components of Modern Patient Engagement Platform by Touch4IT

The 5 Components of Modern Patient Engagement Platform

Healthcare & Pharma

Large-Scale Patient Engagement by Touch4IT

What Large-Scale Patient Engagement Really Looks Like: Lessons from Illinois Medicaid

Healthcare & Pharma

The EU AI Act: What Enterprises Need to Have in Place in 2026

The EU AI Act: What Enterprises Need to Have in Place in 2026

Healthcare & Pharma